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Common queries answered

Frequently asked Questions

We usually post all orders for next day delivery. However it might take between 2 to 3 days to arrive. 

We do offer 30 day money back guarantee. But please do review our return and exchange policy here.

You can change your shipping addresses through My Account page. 

We will email you the tracking number which will enable you to track your orders. However you will still be informed through every process of your order until it is dispatched through email. 

Customer support is provided through email and form that is provided in this page.

Please use the form to contact us as soon as possible. This is because if we have dispatched your order we will be unable to change your shipping address. 

We do ship our products worldwide. However if you are in doubt please do use the form in this page to contact us for more information. 

We are an environmental friendly company. We do tend to ship all products in a single page. However in some fragile products we will have to use more than one package. 

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